Your privacy matters to us.

1. Who we are

P-TECH Solutions provides solar, inverter, battery, installation and service solutions in Kerala, India. Our website is ptechsolutionskerala.in.

2. Information we may collect

When you contact us, request a quote, submit an enquiry, check eligibility or use a payment-related form, we may collect information such as:

• Your name, mobile number and email address.
• Project, quotation, invoice or service reference details.
• Information you voluntarily provide about your solar, inverter, battery or service requirement.
• Basic technical information such as browser type, device information and IP address where required for security, performance or abuse prevention.

3. How we use your information

We use the information you provide to respond to enquiries, prepare quotations, coordinate installations or services, provide customer support, maintain records and improve our website and services.

4. WhatsApp, maps and external services

Some website actions may open third-party services such as WhatsApp or Google Maps. When you continue to those services, their own privacy policies and terms apply.

5. Payments

Our payment page may collect customer and reference information needed to identify a payment. When online payment processing is activated, card, UPI, net-banking or other payment credentials will be handled by the authorised payment gateway provider and not stored directly by P-TECH Solutions on this website.

6. Cookies and website functionality

This website may use essential cookies or similar technologies required for normal website operation, security, performance and logged-in administration. Additional analytics or marketing technologies, if introduced later, will be reviewed and disclosed as appropriate.

7. Data sharing

We do not sell personal information. Information may be shared only with service providers or business partners when reasonably necessary to deliver requested services, process payments, operate the website, comply with law or protect the security of our systems.

8. Data retention and security

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including business, accounting, service, legal and security requirements. Reasonable technical and organisational safeguards are used to protect information, although no internet transmission or storage method can be guaranteed to be completely secure.

9. Your choices

You may contact P-TECH Solutions if you want to ask what information we hold about you, request a correction, or request deletion where applicable and legally permitted.

10. Updates to this policy

We may update this Privacy Policy when our website, services, payment systems or legal requirements change. The latest version will be published on this page.